Call Manager 4 High CPU

[Ronit Malhotra]

I am running call manager 4 in production environment, one of subscriber OS 2000, high cpu utilization ccm.exe utilizing most of memory

Also when i stop call manager service all come to normal

Already rebooted sever, please suggest

[Manish Gogna]

Hi Dheeraj,

See if any of the following steps helps

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/72367-ccm-high-cpu.html

Manish

[Deepak Rawat]

I really don't think there is more you can do especially when a reboot had also been tried and that too version 4 is out of date way back. You should probably plan an upgrade. Also when stopping CM service if everything comes to normal then I think you can let it run that way and use other servers in the cluster for phones registration etc.  Maybe you can try a rebuilt if an upgrade is not an option

Regards

Deepak