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Beginner

Call Manager 9 UCL Licensing CTI

Hello everybody,

we are currently building an offer for a customer including a Call Manager 9.

We have some users who want to use an ip phone (6921) and a softphone (ProCall Enterprise from Estos). My question is: does the softphone count as a full device und do I need to use an Enhanced Plus License? Or does the "normal" Enahnced User do?

Additionally: What do I need to configure if a user wants a third device (e.g. third party dect phone)?

Thanks in advance

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4 REPLIES 4
Hall of Fame Master

Call Manager 9 UCL Licensing CTI

Normally softphone does count as an additional device, but since you are using 3rd party options, what are the devices defined as, i.e. 3rd party SIP?

Third device would require CUWL license or 2 separate UCL licenses.

HTH,

Chris

Beginner

Call Manager 9 UCL Licensing CTI

Hi Chris,

thanks for the response.

Yes, the softphones are defined as SIP.

From CM8.6 i know that there were adjunct licenses for additional endpoints for one user. Are these not available in V9 anymore?

Advisor

Call Manager 9 UCL Licensing CTI

Hi,

In addition to what Mr. Chris has said [+5], u can refer the table of license types in link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_0100100.html

you need to have Enhanced Plus UCL.

regds,

aman

Hall of Fame Master

Call Manager 9 UCL Licensing CTI

Adjunct licenses are not longer applicable in version 9, everything is now controlled by ELM and either UCL or CUWL licenses are actually tracked.  For users with more than 2 devices (3-10) you need CUWL license. The licensing is driven by "owner id" assigned to the device, so if 3 devices have the same owner CUWL standard will be used, if you do not have CUWL license then 2 UCL licenses will be used.

Chris

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