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EricRussell8168
Beginner

Call Manager / 911

I am in need of assistance with setting up 911 calling for a new warehouse that is not local to the call manager server. Can anyone provide assistance?

 

Our Call Manager version is 9.1.1 (ironic..I know). 

 

Our initial thought was that we would simply configure our new location's phones with phone numbers we already have. This means that our new location would have numbers with the same area code in which our Call Manager server physically lives. However, if we do so, how does this impact 911 calling? Is it necessary to use numbers with a local area code for the new warehouse, or is there a way in Call Manager to use our current local phone numbers, but yet have the calls routed to the appropriate 911 locations?

Thank you! 

1 REPLY 1
Jaime Valencia
Hall of Fame Cisco Employee

Suggest you read this as a first step

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/e911.html

HTH

java

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