Call Manager Alert Description and Default Configuration

[Abhishek Singh]

Hi All,

Is there any specific pre-hand cisco documentation which can be handy to check alerts -- if you encounter them on the ccm . I currently have the following documentation, is it the only specific documentation or are there more of the same type. Appreciate some help on this. Thanks.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/rtmt_master/rtalcm.pdf

Whatever level you reach getting better never stops -- Sachin Tendulkar       

[Aman Soi]

Hi Abhishek,

I was trying to find out but all findings point to same URL.

The URL which u have shared is the best which is available on Cisco site for finding description on ALerts.

Let others share if they can find out.

regds,

aman

[Abhishek Singh]

@ Aman ::  This document explains the Alerts and the reason for the same -- need to know if there is something which provides -- solution or configuration settings which helps in resolving or changing the alert settings to a permissible value.

Appreciate response on this.

-Abhishek Singh

Whatever level you reach getting better never stops -- Sachin Tendulkar

[Abhishek Singh]

I was checking the documentation on how can we remove these alerts -- as in what steps in Rtmt can be implemented -- if there is something of that sort to help out -- that would be great.

Whatever level you reach getting better never stops -- Sachin Tendulkar

[daamador]

Abhishek,

Allow me to share with you another document which explains most of the RTMT alerts, see below:

System Error Messages for Cisco Unified Communications Manager 8.6(1)

You will be able to see on the application logs most of the following alerts:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/err_msgs/8_x/ccmalarms861.html

Also please check the documentation for RTMT which will answer most of your questions,

Cisco Unified Real-Time Monitoring Tool Administration Guide Version 8.6(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_6_1/rtmt/rtmt.html

I hope this helps.

Regards,

Daniel Amador

CCIE# 38898  (Voice)

Cisco TAC Support Engineer, UCIS Team

E-mail: daamador@cisco.com

[Abhishek Singh]

Hi Daniel,

Thanks for the help -- but currently I am not able to open the document through my current CCOID ( which is to be re-converted into a Cisco - features accessible ID.

Would appreciate if you can help me to access the document for now -- through my current account -- if it is possible.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/err_msgs/8_x/ccmalarms861.html

Whatever level you reach getting better never stops -- Sachin Tendulkar

[daamador]

Abhishek,

Please try accessing the following url and let me know if you still have problems:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/err_msgs/8_x/ccmalarms861.html

Regards,

Daniel Amador

CCIE# 38898  (Voice)

Cisco TAC Support Engineer, UCIS Team

E-mail: daamador@cisco.com

[Abhishek Singh]

Hi Daniel,

Thanks a ton for this important documentation -- would go a long way in helping me out with these alerts. 

Whatever level you reach getting better never stops -- Sachin Tendulkar

[daamador]

I'm glad to hear that Abhishek.

Have a good one!

Regards,

Daniel Amador

CCIE# 38898  (Voice)

Cisco TAC Support Engineer, UCIS Team

E-mail: daamador@cisco.com