02-25-2016 11:02 AM - edited 03-17-2019 06:01 AM
I am working on a CME 8.6 system that is deployed in Brazil. Recently brazil has made a change to add an additional number in their cell phone numbers. When we try to call them the phone system drops the final digit we dial, even though the system has the dial peers for both the old and new patterns. Has anyone ever seen this type of behavior before?
Thanks,
Michael
02-25-2016 11:32 AM
Hi Michael,
May be you could share your CME config and an example of the number you are dialing
Regards
Alex
02-25-2016 12:28 PM
02-26-2016 04:16 AM
Hi Michael,
Sorry for the delayed reply.
Can you share the results of
show dialplan number 001532985086413
Regards
Alex
02-26-2016 05:58 AM
Hi,
Along with this command, please share the output of debug voice ccapi all and debug voice dialpeer
02-26-2016 09:05 AM
02-26-2016 10:12 AM
Under dialpeer 62 you need to enter the command 'forward digit all'
03-02-2016 06:48 AM
That was added but it still drops the final digit.
03-03-2016 10:22 AM
I also removed the prefix 0 from the dial peer and it still drops the last digit. Any other ideas?
03-08-2016 08:56 PM
Hi there,
The dial-peer being matched in your "debug_voice_ccapi_inout.txt" file is dial-peer 55 which would appear to be the incorrect dial-peer.
Called Number=00153298508641(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-peer=55, Call Count On=FALSE,
A couple items for you:
1. Are you using en-bloc dialing or off-hook dialing?
2. Can you please attach a "debug voice dialpeer" as requested by Mohammed al Baqari?
03-15-2016 08:24 AM
03-15-2016 11:03 AM
Hi Michael,
I don't think that the debug dialpeer was running successfully. As "debug dialpeer" has been deprecated.
rt073001#debug dialpeer This CLI command is now 'debug voip dialpeer all'
This is what a "show debug" looks like when a "debug voice dialpeer" all is active.
VGW#debug voice dialpeer
voip dialpeer default debugging is on
VGW#show debug
DIALPEER:
debug voip dialpeer error call is ON (filter is OFF)
debug voip dialpeer error software is ON
debug voip dialpeer inout is ON (filter is OFF)
Can you please run a "debug voice dialpeer" and post the results again? You can use the "show debug" command to confirm that the correct debug is running.
Thanks!
03-02-2016 07:42 AM
I see you are adding a prefix 0 on dial-peer 62. Is there a specific reason for it?
Thanks,
VJ
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