We have installed UC520 in our company currently with 14 users. There’s a problem of the UC520 hanging every now and then, basically the system get hang, and no call are been received and placed outside / inside the network. This is the only problem we are currently facing, any suggestion to rectify it. any solution ?
sh log of the UC520 is given below
logging: enabled (1 messages dropped, 0 messages rate-limited,
0 flushes, 0 overruns, xml disabled, filtering disabled)
ive Message Discriminator.
ctive Message Discriminator.
nsole logging: level debugging, 146 messages logged, xml disabled,
filtering disabled
nitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
buffer logging: level debugging, 146 messages logged, xml disabled,
filtering disabled
gging Exception size (4096 bytes)
unt and timestamp logging messages: disabled
rsistent logging: disabled
ive filter modules.
messages dropped
ap logging: level informational, 145 message lines logged
ffer (4096 bytes):
16:17:27.707: %DIALER-6-UNBIND: Interface Vi2 unbound from profile Di0
16:17:27.719: %CRYPTO-6-EZVPN_CONNECTION_DOWN: (Client) User=inetkl Gro
ETGROUP Server_public_addr=202.172.39.14
16:17:27.723: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to
16:17:28.707: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Acc
changed state to down
18:04:38.638: %DIALER-6-BIND: Interface Vi2 bound to profile Di0
18:04:38.642: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to
18:04:40.390: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Acc
changed state to up
18:04:41.826: %CRYPTO-6-EZVPN_CONNECTION_UP: (Client) User=inetkl Group
GROUP Client_public_addr=118.100.76.73 Server_public_addr=202.172.39.14
emote_Subnets=192.168.15.0/255.255.255.0 192.168.15.0/255.255.255.0 192.
18:06:12.610: %DIALER-6-UNBIND: Interface Vi2 unbound from profile Di0
18:06:12.618: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to
18:06:12.626: %CRYPTO-6-EZVPN_CONNECTION_DOWN: (Client) User=inetkl Gro
ETGROUP Server_public_addr=202.172.39.14
18:06:13.606: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Acc
changed state to down
18:06:34.898: %DIALER-6-BIND: Interface Vi2 bound to profile Di0
18:06:34.902: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to
18:06:36.454: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Acc
changed state to up
18:06:38.054: %CRYPTO-6-EZVPN_CONNECTION_UP: (Client) User=inetkl Group
GROUP Client_public_addr=118.100.78.81 Server_public_addr=202.172.39.14
emote_Subnets=192.168.15.0/255.255.255.0 192.168.15.0/255.255.255.0 192.
19:29:33.038: SSH2 0: Unexpected mesg type received
07:41:57.051: %IPPHONE-6-REG_ALARM: Name=SEP00211BFC8892 Load=8.1.13 Las
+Unknown
07:41:57.251: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-6:SEP00211BFC8892 IP
68.15.53 Socket:6 DeviceType:Phone has unregistered abnormally.
07:41:57.251: %IPPHONE-6-REGISTER: ephone-6:SEP00211BFC8892 IP:192.168.15
cket:13 DeviceType:Phone has registered.
07:42:52.371: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-10:SEP00211BFC86AA I
168.15.50 Socket:7 DeviceType:Phone has unregistered abnormally.
07:42:59.399: %IPPHONE-6-REG_ALARM: Name=SEP00211BFC86AA Load=8.1.13 Las
+Unknown
07:42:59.599: %IPPHONE-6-REGISTER: ephone-10:SEP00211BFC86AA IP:192.168.1
ocket:6 DeviceType:Phone has registered.
07:46:02.371: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-9:SEP00211BFC876A IP
68.15.39 Socket:11 DeviceType:Phone has unregistered abnormally.
07:46:05.667: %IPPHONE-6-REG_ALARM: Name=SEP00211BFC876A Load=8.1.13 Las
+Unknown
07:46:05.867: %IPPHONE-6-REGISTER: ephone-9:SEP00211BFC876A IP:192.168.15
cket:7 DeviceType:Phone has registered.
07:46:37.371: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-10:SEP00211BFC86AA I
168.15.50 Socket:6 DeviceType:Phone has unregistered abnormally.
07:47:20.015: %IPPHONE-6-REG_ALARM: Name=SEP00211BFC888A Load=8.1.13 Las
+Unknown
07:47:20.215: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-8:SEP00211BFC888A IP
68.15.52 Socket:9 DeviceType:Phone has unregistered abnormally.
07:47:20.215: %IPPHONE-6-REGISTER: ephone-8:SEP00211BFC888A IP:192.168.15
cket:6 DeviceType:Phone has registered.
07:48:44.263: %IPPHONE-6-REG_ALARM: Name=SEP00211BFC86AA Load=8.1.13 Las
+Unknown
07:48:44.463: %IPPHONE-6-REGISTER: ephone-10:SEP00211BFC86AA IP:192.168.1
ocket:9 DeviceType:Phone has registered.
16:11:58.661: SSH2 1: Unexpected message received
16:12:52.977: SSH2 1: Unexpected message received
08:06:13.525: SSH2 0: Unexpected mesg type received
02:57:55.618: %CRYPTO-4-IKMP_NO_SA: IKE message from 61.139.33.114 has no
d is not an initialization offer
01:20:23.797: SSH2 0: Unexpected message received
