I am upgrading a customer from 188.8.131.5201-1 to 10.5
each time the upgrade fails and shows no inactive partition (obviously since the upgrade failed)
I tried upgrading to 10.5.2.11900-3 and 10.5.2.10000-5 both with the same results.
I will attach the install log to the post.
More detail on the steps taken.
loaded new version of 8.6 on UCS server and restored the call manager database
installed the version3-keys.cop file and then tried the upgrade which fails.
I also completely reloaded the steps above and tried to upgrade to the latest 184.108.40.206900-8 but after that upgrade the server would no longer boot :/
I have had a tac case open for a week on it with no luck so far. they had me delete a SIP conference phone profile and try the upgrade again. nothing changed
anyone see anything in the logs that might help? i can't decipher them :P
i see the below error in the logs,
05/21/2015 15:55:58 appmanager.sh|Internal Error, File:/usr/local/bin/base_scripts/appmanager.sh:273, Function: refresh_upgrade(), failed to refresh_upgrade infrastructure_post components|<LVL::Critical>
Can you provide me the output of below commands
file get activelog cm/trace/dbl/sdi/installdb/*
file get activelog cm/trace/dbl/sdi/*
file get activelog /cm/trace/dbl/sdi/installdb_ru.log.err
file get activelog /cm/trace/dbl/sdi/installdb_ru*
they are attached. I had to zip them as the size was pretty large
the 16meg one is the file get inactivelog cm/trace/dbl/sdi/installdb/* by itself