Call Manager upgrade from version 6.0.1 to 7.0(2a)su3

[ketan.patel]

I am are trying to upgrade CallManager from version 6.0.1 to version 7.0(2a)Su3. I downloaded the software from Cisco website, and merged the 2 upgrade files, and checked the MD5 checksum.

After putting the local DVD inside the server the DVD came out automatically. I also tried to perform the upgrade using a remote source.

However, the upgrade process is still not going through.

[Jonathan Schulenberg]

What does the install log show?

Also, have you placed a PUT order and installed the 7.0 SW_FEATURE license? If you don't the CallManager process will not start after the upgrade.

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[ketan.patel]

Hello,

I cannot place an order from PUT order because the version is no longer available. Hence, i got it from Cisco Download Software website. I do have a license for that, but i have read somewhere that; we have to upload the license file after  the upgrade.

Where can i see the Install Log?

Thanks

[Aman Soi]

Hi,

Did u try uploading the CUCM ver 7 license aftre upgradation?

As said by Jonathan, Call manager service won't start till the licenses are uploaded.

regds,

aman

[manpres2]

Can you post the install logs for the time.