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Call Manager upgrade from version 6.0.1 to 7.0(2a)su3

ketan.patel
Beginner
Beginner

I am are trying to upgrade CallManager from version 6.0.1 to version 7.0(2a)Su3. I downloaded the software from Cisco website, and merged the 2 upgrade files, and checked the MD5 checksum.

After putting the local DVD inside the server the DVD came out automatically. I also tried to perform the upgrade using a remote source.

However, the upgrade process is still not going through.

4 Replies 4

What does the install log show?

Also, have you placed a PUT order and installed the 7.0 SW_FEATURE license? If you don't the CallManager process will not start after the upgrade.

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Hello,

I cannot place an order from PUT order because the version is no longer available. Hence, i got it from Cisco Download Software website. I do have a license for that, but i have read somewhere that; we have to upload the license file after  the upgrade.

Where can i see the Install Log?

Thanks

Hi,

Did u try uploading the CUCM ver 7 license aftre upgradation?

As said by Jonathan, Call manager service won't start till the licenses are uploaded.

regds,

aman

manpres2
Beginner
Beginner

Can you post the install logs for the time.

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