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Beginner

Call Manger express + Voice recording

Hi,

We have a Call manager express version 7 and want to do call recording. My concern is that by spaning the voice vlan we will get the RTP information but not the CTI information about the call.

How do I go about doing this on Call Manager express?

Thanks

Bryan

3 REPLIES 3
Hall of Fame Master

Call Manger express + Voice recording

Using SPAN, the same exactly.

Beginner

Call Manger express + Voice recording

Thanks, Will give it a go.

Cheers

Bryan

Hall of Fame Master

Call Manger express + Voice recording

You're welcome, please remember to rate useful posts clicking on the stars below.

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