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Call Manger express + Voice recording

petersenb
Level 1
Level 1

Hi,

We have a Call manager express version 7 and want to do call recording. My concern is that by spaning the voice vlan we will get the RTP information but not the CTI information about the call.

How do I go about doing this on Call Manager express?

Thanks

Bryan

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Using SPAN, the same exactly.

Thanks, Will give it a go.

Cheers

Bryan

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