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Juraj Papic
Participant

Call pick up with 3905 phones

Hi all

 

I would like to know if you can configure call pickup with the 3905 , I ask this because of the soft key template.

 

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions

These phones wont honor softkey templates even if applied. Hence to use features like call pickup, you need to configure Feature control policy and apply for the phones.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01010100.pdf

Once this is configured, you can use it like below:

https://www.youtube.com/watch?v=q9vzmCm7EtI

HTH
Rajan
Please rate all useful posts by clicking the star below and mark solutions as accepted wherever applicable

View solution in original post

5 REPLIES 5
Rajan
Collaborator

Hi Juraj,

You have to use Feature button for Call pickup on 3905 phones.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/3905/10_0/english/user_guide/IP05_BK_U2FC56CE_00_user-guide-3905_10_0/IP05_BK_U2FC56CE_00_user-guide-3905_10_0_chapter_01.html#IP05_TK_AC6C0054_00

HTH
Rajan
Please rate all useful posts by clicking the star below and mark solutions as accepted wherever applicable
Juraj Papic
Participant

Hello Rajan,

thanks for your info, my question is, i still need to create the phone template?

Thanks.

These phones wont honor softkey templates even if applied. Hence to use features like call pickup, you need to configure Feature control policy and apply for the phones.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01010100.pdf

Once this is configured, you can use it like below:

https://www.youtube.com/watch?v=q9vzmCm7EtI

HTH
Rajan
Please rate all useful posts by clicking the star below and mark solutions as accepted wherever applicable

View solution in original post

Thanks sir.

Glad it helped.
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