Call record details

[lpritchett]

I need very basic call record details like call duration and # of call for a dn. In CM 4, I could access http://cmservername/art to get a web gui. Does CM 6 have something similar?

[Jaime Valencia]

CUCM also has CAR, you can access it thru the serviceability page or

https://IP/car/Logon.jsp

HTH

java

if this helps, please rate

[lpritchett]

the /car/logon.asp site gives me an Apache error - no page found. Also, the serviceablilty page does not give me the information I'm looking for. Is it possible I need additional features/services activated?

[Jaime Valencia · Accepted solution]

yes, the CAR services and parameters need to be setup and running before

HTH

java

if this helps, please rate

[lpritchett]

I had to activate the CAR web service. Thank you.