Call recording/monitoring announcement on DIDs

[raoconnell]

What is the best/preferred/recommended/possible ways to get a "your call may be monitored or recorded" announcement to play footer inbound callers to a non-contact center line? I can add it as a prompt to the company's main line, but what do I do for calls to an individual's DID?
Any help is appreciated.


Sent from Cisco Technical Support Android App

[Chris Deren]

You could run every call through either contact center script or Unity call handler, but that would not be very efficient. Alternatively you could develop a TCL script and play it on the GW when call hits it.

HTH,

Chris

[paolo bevilacqua]

For example, my script "number to name" can do that. It can be aquired on the website mentioned in my profile.

[PTS]

Answering to a old post just to help any site engineer who might land searching for the similar requirement.

Site engineers can checkout below 3rd party solution for this kind of requirements ( Play out Call Recording Warning / Announcements )
MARS Agent Greeting :
https://developer.cisco.com/ecosystem/cpp/solutions/181073/
https://www.youtube.com/watch?v=DBFV8m-IfjE

Play out a call recording announcement. If the call is being recorded by any call recording application then the "Recording announcement" played out by the application will be present in the call recording file.

For more details you can write to info@parsec-tech.com