02-08-2007 09:43 AM - edited 03-14-2019 07:56 PM
Hello everyone,
I'm having trouble finding out why the voice traffic is not being forwarded
by the routers in place.
The configuration is somewhat like this:
there are 2 sites, and at each site there is a Cisco switch. Connected to
the switch is a Cisco router and a Mitel 3300 server. And the routers are connected via serial link (T1)...
My problem initially was that the Mitels couldn't see eachother, but with
the help of Rick in the switching forum, I got that resolved.
Right now the Mitels can be pinged from either site, but the voice traffic
isn't being forwarded - meaning that each site can't initiate a call to the
other site.
Would it be possible for anyone to assist me on this issue?
If any additional information is needed (i.e configs, etc), I will gladly
provide it.
Thanks,
Al
02-08-2007 09:55 AM
Al,
Since you have IP connectivity between the Mitel servers, it is likely a config issue with the Mitels. Do they use H323? If so, are they configured with call routing rules pointing to the far side server as a gateway for the appropriate number? Or is there a gatekeeper defined? If so, where is the gatekeeper?
Once you get the calls working you will want to be sure you have QOS configured on your routers and switches, but that is a voice quality concern, and will not stop the calls from being placed.
Dave
Please rate helpful posts.
02-09-2007 07:51 AM
Hello Dave,
I appreciate your reply - and I appologize for not replying soon enough. I'm waiting for the technicians to send me the configs of the Mitel servers.
I will verify the configs and get back to you as soon as possible.
Thanks!
Al
02-19-2007 08:36 AM
Ok - I finally found out the issue has been resolved. The Mitels have been configured by their local telco, and they had a tech go over from the telco and verify the Mitel configs. Turns out that the configuration needed a little 'adjustment'...
They're working fine now... and all along I thought I'm missing something.
Dave, thanks again.
Al
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