Call scenario design question

[Sven Ravenstein]

Hi @ All,

we got a design problem with ucm 8.5.

A user (A) want to divert to the secretary (B) and when B don't answer the call should go to voicemail of A.

How can we realize this?

We have dealed with hunt pilot, but we can't access the Mailbox of A, even when the phone is directly diverted to the mailbox, the phone rings when you call the hunt pilot and not the mailbox.

Any hint out there?

Thx in advance!

Regards,

Sven

[dschlicht]

while I realize this may not be the best way, or maybe even desired way, but how about using phone b as single number reach end point for phone a then configure the ring to ring phone b till just before phone a voicemail picks up?

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