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Call Setup Tracking

John Ruhl
Level 1
Level 1

I have users that are reporting it is taking 9+ seconds for calls to be set up.  Before going down this rabbit hole, I was wondering if there is an easy way to get this information through RTMT?  Or will it be best to pull this information out of a SIP trace?

1 Reply 1

Georgios Fotiadis
VIP Alumni
VIP Alumni

I assume you are referring to outgoing calls from CUCM. Most probably you have overlapping route/translation patterns. Look, first, into Call Routing -> Route Plan Report for overlapping patterns.

Georgios
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