call short number problem

[Boojie]

Hi guys,

i have a issue on cisco ip phone 6901,when I call short numbers, the connection is done but nothing is heard in the loudspeaker. when I call national numbers everything is ok.

We use CUCMA 8.5.1.17900-11

thx

[zeuscyril]

hi 

share the number what you are trying and share the route pattern details.

[Boojie]

hi Zeuscyril,

Thx so much for your replay...i see where was the problem,some one connect the phone in anthor sw port.

thx.