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CALL TRANSFER NOT WORKING

samuelmuriithi
Level 1
Level 1

‎12-14-2018 04:54 AM - edited ‎03-17-2019 01:50 PM

I have CUCM version 11.0 using Yeaster TG200/TG400 as my Gateways . Incoming calls from the PSTN work but when i transfer to another IP Extension it transfers but the caller immediately goes on hold but at the Extension it show that the connection is complete

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4 Replies 4

Rolando Valenzuela
Level 4
Level 4

‎12-14-2018 07:18 AM

Sounds like a codec issue, have you checked that.

 

Rolando A. Valenzuela.

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samuelmuriithi
Level 1
Level 1
In response to Rolando Valenzuela

‎12-14-2018 08:27 AM

Yes i have using G711 codec

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jonathan.salter
Level 3
Level 3
In response to samuelmuriithi

‎12-14-2018 03:25 PM

Do you have traces for the call?

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samuelmuriithi
Level 1
Level 1
In response to samuelmuriithi

‎12-15-2018 12:06 AM

not at the time but i will get them and share

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