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Call Transfer Recall in CUCM 8.6

albinashaikh
Level 1
Level 1

Hi,

The way we have call transfer recall feature in CME. Is it this feature supported in CUCM version 8.6. As per the feature guide i could find hold revision feature. but not the call transfer recall.

As per the below mentioned support community link this configuration is not possible:

https://supportforums.cisco.com/thread/2120107

Regards,

Albina Shaikh

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

And the thread is correct, if you do a blind transfer, you lose control of the call.

Only when doing a supervised transfer if the other end doesn't answer, you can resume the call.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate