01-22-2020 01:45 AM
I wonder if I can enable call waiting facility.
Cisco Unified CM Administration
System version: 11.5.1.13901-3
What I am meaning is when there is an active call, people can still call the user. They will not get a busy tone when they dial their extension number.
I assume it should be the call forward settings on the line.
Forward Busy Internal - unticked the Voicemail
Forward Busy External - unticked the Voicemail
Please let me know whether I am thinking correctly. Thank you
Solved! Go to Solution.
01-22-2020 03:37 AM
I think you mean that if someone is on a call, and a second call comes in, you want the second call to display on the screen and the second caller hear it ringing. If that's correct then you need make sure that both "Maximum Number of Calls" and "Busy Trigger" are set to at least two.
01-22-2020 03:37 AM
I think you mean that if someone is on a call, and a second call comes in, you want the second call to display on the screen and the second caller hear it ringing. If that's correct then you need make sure that both "Maximum Number of Calls" and "Busy Trigger" are set to at least two.
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