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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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aku Beginner
Beginner

CALLBACK with wrong timezone and date format

Hello everyone,

On 9.1(2) CUCM with PUB and SUB i noticed an interesting issue with callback feature that i haven't figured out yet, please see the attached picture.

As you can see timezone and date format is wrong at callback service output comparing with timezone and date format on the phone.

Configuration of Date/time group etc.on the CUCM  is all in order.

Does anyone have any idea how to fix this?

Thank you for any feedback!

Ales

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

CALLBACK with wrong timezone and date format

Alex it seems you are hitting this one bug

CSCug31718: CallBack phone alert displays wrong time zone CM 9


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
3 REPLIES 3
Cisco Employee

CALLBACK with wrong timezone and date format

Hello Ales,

what is the exact version of yoru call manager..look like a bug to me.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
aku Beginner
Beginner

CALLBACK with wrong timezone and date format

Nadeem,

The version is  9.1.2.10000-28.

Hope for some ideas

Regards

Cisco Employee

CALLBACK with wrong timezone and date format

Alex it seems you are hitting this one bug

CSCug31718: CallBack phone alert displays wrong time zone CM 9


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
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