caller id during transfer

[Network Pro]

Hi

How can I keep the original number to show up when transferred through Cisco call manager? (using Cisco CM 7)

Source Number: 1111111

Destination Number: 222222 (but transfers to 333333)

But on number 333333 I see caller id as 222222 not 111111 - how do I retain the original number to see 111111? 

All the above numbers are External numbers (just using the above as an example)

Thanks

[Mohammed al Baqari]

If the transfer taking place over SIP trunk, change 'Calling Party Selection' to First Redirect Number (External).

[Network Pro]

we use BRI not SIP And where is this option on CUCM7

[Mohammed al Baqari]

But how is your BRI connected to CUCM?

[Network Pro]

BRI connects to VG router - is this your q?

[Mohammed al Baqari]

But BRI should be configured in cucm as SIP trunk, mgcp, sccp or h323? What are you using.

[Network Pro]

MGCP

[Mohammed al Baqari]

from cucm go to your bri port and assign the setting as follow

[Network Pro]

ok will give this a go and let you know - will this cause the gateway to restart or reset? any outage?

[Mohammed al Baqari]

Any change in MGCP require gateway rest from CUCM

[Network Pro]

so what is the impact? will this cause phones to reload? is this a major change?

[Network Pro]

sorry, do you think this would cause phones to reload? what is the impact for me to determine to do in hours or out of hours?

[Joel Jackson]

I know it's an old post but in case anyone else is curios, resetting the mgcp gateway in CUCM will restart the mgcp process on the gateway itself and drop all calls but phones themselves will NOT reregister.