Caller ID problem at integration Cisco and Alcatel

iacastillop · ‎04-14-2016

Hello,
There is an integrations between Cisco(Cisco Unified CM Administration System version: 9.1.2.10000-28) and Alcatel PBX, the communication is right from both sides, but when there is a call from IP phone from Alcatel to the IP phone from Cisco, the caller id is not present in the Alcatel's Phone, instead of this just shows: "SIP". Here is extract from the debug ccsip message(The full text is at the Attachment ).

Received:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.164.222.12:5060;branch=z9hG4bK32880
From: "Rodriguez Caroli" <sip:1146@10.164.222.12>;tag=7E974520-10A3
To: <sip:8518004@192.168.1.191>;tag=2508158~ab7937d8-895b-443f-8352-16b76535b60d-20522550
Date: Thu, 14 Apr 2016 16:07:38 GMT
Call-ID: E332D355-19011E6-91E7805D-96001EB3@10.164.222.12
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
P-Asserted-Identity: "MDA - MAQUINARIAS" <sip:8115@192.168.1.191>
Remote-Party-ID: "MDA - MAQUINARIAS" <sip:8115@192.168.1.191>;party=called;screen=yes;privacy=off
Contact: <sip:8518004@192.168.1.191:5060>
Content-Length: 0

The information form the call id it's at the P-Asserted-Identity and the Remote-Party-ID: but is not present in the destination field (to:).

Does someone have this configuration working and can help?

Thanks a lot in advance!
Iván

Suresh Hudda · ‎04-15-2016

Hi Ivan,

I have done this integration but in my case mediator was SME and faced caller id issue and that time if I remember correctly then I have just unchecked Asserted identity & remote-party-id on SIP trunk and it worked. So can you try this once.

Suresh

iacastillop · ‎04-15-2016

Hi Suresh,

I have done the change, but it is at the same situation. Thanks anyway, do you have another idea?

Thanks a lot in advance!
Iván