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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Caller ID Problem

Call routing is as follows:

SIP provider (voip.ms) ---> CUBE (2811) --> CUCM 8.5

*I am using all SIP trunks

The issue that I seem to be having is that the caller ID from the SIP trunk at my provider is passed along with the calling party's caller ID information. When the incoming call hit my IP phone, the display reads my name followed by the calling party's name.

Is there any way to stop this behavior or strip off the caller ID information coming from the SIP trunk?  I have attached a picture of what the phone shows for reference.

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VIP Advisor

you might wanna read this

you might wanna read this post:

https://supportforums.cisco.com/discussion/11042201/cube-modify-or-delete-sip-display-name-calling-name

It uses SIP profiles on the cube. might give you a couple of ideas

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