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Caller ID Problem

tkramer0111
Level 1
Level 1

Call routing is as follows:

SIP provider (voip.ms) ---> CUBE (2811) --> CUCM 8.5

*I am using all SIP trunks

The issue that I seem to be having is that the caller ID from the SIP trunk at my provider is passed along with the calling party's caller ID information. When the incoming call hit my IP phone, the display reads my name followed by the calling party's name.

Is there any way to stop this behavior or strip off the caller ID information coming from the SIP trunk?  I have attached a picture of what the phone shows for reference.

1 Reply 1

Dennis Mink
VIP Alumni
VIP Alumni

you might wanna read this post:

https://supportforums.cisco.com/discussion/11042201/cube-modify-or-delete-sip-display-name-calling-name

It uses SIP profiles on the cube. might give you a couple of ideas

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