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CallFwd All of a Hunt Group Member

Cybertech Ltd.
Level 1
Level 1

Hello Everybody,

We have encountered an issue recently which we do not know whether it is a bug or a feature.

We have a Call Manager Express system (IOS Version 15.0(1r)M1). We have created various hunt groups each containing a number of extensions.

Example :

ephone-hunt 6 sequential

list 1102, 1128, 1131, 1104, 1103, 1118, 1115

We have noticed that if on any one of the extensions (say 1103) we Press "CallFwdAll" the calls addressed to the hunt group when reaching 1103 DO NOT get forwarded and 1103 is bypassed. (Dialling 1103 directly IS forwarded).

Has anyone encountered this? Any ideas are appreciated.

Thanks a lot for your attention and help.

Regards

Michael Hatzitheodorou

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

If Call Forward All or Call Forward Busy is configured for a hunt group member (directory number), the hunt group ignores it.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

If Call Forward All or Call Forward Busy is configured for a hunt group member (directory number), the hunt group ignores it.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Jaime,

+5 for the info.

Cybertech,

This link might also be helpful in trying alternatives.

https://supportforums.cisco.com/thread/2197811

HTH

Regards,

Yosh

HTH Regards, Yosh