03-02-2014 11:14 PM - edited 03-16-2019 09:58 PM
Hi Friends,
I am facing issue wiht Cisco 7937 conference station, our customer have various branch offices accross the world. All branches are connected over MPLS through service provider( SIP service provider) . there is a centralized CUCM and remote office have SIP Voice gateways .
When making calls from once remote site to another using Cisco 6921 phones calls working fine
When making calls from once remote site to another using Cisco 7937 conference station to make call any phone at remote office, calls are getting disconneted, remote phone rings when calls, but its gets fast busy tone when other party picks up the phone and not able to talk.
I suspect the issue with Codec but we have configured transcoders in VG and registered with CUCM
Please help me if any one experience such issue earlier.
Regards
Siva
03-02-2014 11:28 PM
Hi Siva
You are suspecting it correct. Definetly a codec issue.
1. What is the codec mapping between 2 7937 IP Phones you are placing calls within?
2. Pls share the "Show run" of the GW running the Xcoders and also the output of "Show sccp".
A CM Detailed trace for this failed call would surely be helpful. Pls include Calling/ Called party numbers and Time of call as well.
- Basant
03-03-2014 04:41 AM
hi Basant,
1. Actually tow phones A and B are registerd with centralized CUCM, A and B are located in two different locations, RTP traffic between And B pass through service provider.
Call Flow --> Phone A ---->CUCMRouterpattern--> SIP trunk ----> Voice gateway--->Service provider cloud---> Respective Voice Gateway---> CUCM -- Phone B
Show Run
----------------------------------------------------
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.02.27 15:14:52 =~=~=~=~=~=~=~=~=~=~=~=
sh run
Building configuration...
Current configuration : 12139 bytes
!
! Last configuration change at 06:35:59 UTC Tue Feb 25 2014
! NVRAM config last updated at 11:16:38 UTC Mon Feb 24 2014 by administrator
! NVRAM config last updated at 11:16:38 UTC Mon Feb 24 2014 by administrator
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname eucamvgw01
!
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.151-4.M5.bin
boot-end-marker
!
!
card type e1 0 0
logging buffered 51200 warnings
no logging console
!
no aaa new-model
!
no network-clock-participate wic 0
!
no ipv6 cef
ip source-route
!
ip traffic-export profile cuecapture mode capture
bidirectional
ip cef
!
!
!
ip multicast-routing
!
!
ip domain name drreddys.eu
ip name-server 10.197.20.1
ip name-server 10.197.20.2
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 2
stcapp
!
stcapp feature access-code
!
stcapp feature speed-dial
!
!
!
stcapp supplementary-services
port 0/1/0
fallback-dn 5428025
port 0/1/1
fallback-dn 5428008
port 0/1/2
fallback-dn 5421462
port 0/1/3
fallback-dn 5421463
!
!
isdn switch-type primary-net5
!
crypto pki token default removal timeout 0
!
!
voice-card 0
dsp services dspfarm
!
!
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
!
voice service voip
ip address trusted list
ipv4 10.198.0.0 255.255.255.0
ipv4 152.63.1.0 255.255.255.0
address-hiding
allow-connections sip to sip
no supplementary-service h225-notify cid-update
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
fax-relay ans-disable
sip
rel1xx supported "track"
privacy pstn
no update-callerid
early-offer forced
call-route p-called-party-id
!
!
voice class uri 100 sip
host 41.206.187.71
voice class codec 10
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 ilbc
codec preference 4 g729r8
codec preference 5 g729br8
!
voice class codec 20
codec preference 1 g729br8
codec preference 2 g729r8
!
!
voice moh-group 1
moh flash:moh/Panjo.alaw.wav
description MOH G711 alaw
multicast moh 239.1.1.2 port 16384 route 10.198.2.9
!
!
!
!
voice translation-rule 1
rule 1 /^012237280\(..\)/ /54280\1/
rule 2 /^012236514\(..\)/ /54214\1/
rule 3 /^01223651081/ /5428010/
rule 4 /^01223506701/ /5428010/
!
voice translation-rule 2
rule 1 /^00\(.+\)/ /+\1/
rule 2 /^0\(.+\)/ /+44\1/
rule 3 /^\([0-9].+\)/ /+\1/
!
voice translation-rule 3
rule 1 /^9\(.+\)/ /\1/
rule 2 /^\+44\(.+\)/ /0\1/
rule 3 /^\+\(.+\)/ /00\1/
!
voice translation-rule 4
rule 1 /^54280\(..\)/ /12237280\1/
rule 2 /^54214\(..\)/ /12236514\1/
rule 3 /^\+44\(.+\)/ /\1/
rule 4 /^.54280\(..\)/ /12237280\1/
rule 5 /^.54214\(..\)/ /12236514\1/
!
voice translation-rule 9
rule 1 /^\(....\)/ /542\1/
!
voice translation-rule 10
!
voice translation-rule 11
rule 1 /^\+44122372\(....\)/ /542\1/
rule 2 /^\+44122365\(....\)/ /542\1/
!
voice translation-rule 12
!
voice translation-rule 13
rule 1 /^\([18]...\)/ /542\1/
!
voice translation-rule 14
!
!
voice translation-profile MPLS-incoming
translate calling 10
translate called 9
!
voice translation-profile MPLS-outgoing
translate calling 11
translate called 12
!
voice translation-profile PSTN-incoming
translate calling 2
translate called 1
!
voice translation-profile PSTN-outgoing
translate calling 4
translate called 3
!
voice translation-profile SRST-incoming
translate calling 14
translate called 13
!
!
license udi pid CISCO2921/K9 sn FGL145110RE
hw-module ism 0
!
hw-module pvdm 0/0
!
!
!
username administrator privilege 15 secret 5 $1$syu5$DsxdOgfS7Wltx78o4PV.60
!
redundancy
!
!
!
!
controller E1 0/0/0
!
ip tcp path-mtu-discovery
ip scp server enable
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description internal LAN
ip address 10.198.2.9 255.255.255.0
duplex auto
speed auto
!
interface ISM0/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.198.2.8 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 10.198.2.9
!
interface GigabitEthernet0/1
description to TATA NGN
ip address 115.114.225.122 255.255.255.252
duplex auto
speed auto
!
interface GigabitEthernet0/2
description SIP Trunks external
ip address 79.121.254.83 255.255.255.248
ip access-group SIP-InBound in
ip traffic-export apply cuecapture size 8000000
duplex auto
speed auto
!
interface ISM0/1
description Internal switch interface connected to Internal Service Module
no ip address
shutdown
!
interface Vlan1
no ip address
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 0.0.0.0 0.0.0.0 10.198.2.1
ip route 10.198.2.8 255.255.255.255 ISM0/0
ip route 41.206.187.0 255.255.255.0 115.114.225.121
ip route 77.37.25.46 255.255.255.255 79.121.254.81
ip route 83.245.6.81 255.255.255.255 79.121.254.81
ip route 83.245.6.82 255.255.255.255 79.121.254.81
ip route 95.223.1.107 255.255.255.255 79.121.254.81
ip route 192.54.47.0 255.255.255.0 79.121.254.81
!
ip access-list extended SIP-InBound
permit ip host 77.37.25.46 any
permit ip host 83.245.6.81 any
permit ip host 83.245.6.82 any
permit ip 192.54.47.0 0.0.0.255 any
permit icmp any any
permit ip host 95.223.1.107 any
deny ip any any log
!
!
!
!
!
!
!
control-plane
!
!
voice-port 0/1/0
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
!
voice-port 0/1/1
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
!
voice-port 0/1/2
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
!
voice-port 0/1/3
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
!
no ccm-manager fax protocol cisco
ccm-manager music-on-hold bind GigabitEthernet0/0
ccm-manager config server 152.63.1.19 152.63.1.100 172.27.210.5
ccm-manager sccp local GigabitEthernet0/0
ccm-manager sccp
!
!
mgcp profile default
!
sccp local GigabitEthernet0/0
sccp ccm 10.198.2.9 identifier 3 priority 3 version 7.0
sccp ccm 152.63.1.19 identifier 4 version 7.0
sccp ccm 152.63.1.100 identifier 5 version 7.0
sccp ccm 172.27.210.5 identifier 6 version 7.0
sccp
!
sccp ccm group 2
bind interface GigabitEthernet0/0
associate ccm 4 priority 1
associate ccm 5 priority 2
associate ccm 6 priority 3
associate ccm 3 priority 4
associate profile 1002 register CFB_UK_CAM_02
associate profile 1001 register XCODE_UK_CAM_02
associate profile 1000 register MTP_UK_CAM_02
!
dspfarm profile 1001 transcode
codec ilbc
codec g722-64
codec g729br8
codec g729r8
codec gsmamr-nb
codec pass-through
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 18
associate application SCCP
!
dspfarm profile 1002 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
!
dspfarm profile 1000 mtp
codec g711alaw
maximum sessions software 200
associate application SCCP
!
dial-peer cor custom
name SRSTMode
!
!
dial-peer cor list SRST
member SRSTMode
!
!
dial-peer voice 100 voip
description *** Inbound CUCM ***
translation-profile incoming PSTN-incoming
incoming called-number .
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
!
dial-peer voice 500 voip
description *** Inbound TATA MPLS ***
translation-profile incoming MPLS-incoming
session protocol sipv2
session target sip-server
incoming called-number ....
incoming uri from 100
voice-class codec 20
dtmf-relay rtp-nte
no vad
!
dial-peer voice 510 voip
description *** Outbound TATA MPLS ***
translation-profile outgoing MPLS-outgoing
destination-pattern 54[013-9]....
session protocol sipv2
session target ipv4:41.206.187.71
session transport udp
voice-class codec 20
dtmf-relay rtp-nte
no vad
!
dial-peer voice 520 voip
description *** Outbound TATA MPLS ***
translation-profile outgoing MPLS-outgoing
destination-pattern 5[0-35-9].....
session protocol sipv2
session target ipv4:41.206.187.71
session transport udp
voice-class codec 20
dtmf-relay rtp-nte
no vad
!
dial-peer voice 200 voip
description *** Inbound M12 *** 01223651081, 01223651440 - 01223651489
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 0122365....
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 201 voip
description *** Inbound M12 *** 012237280XX
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 012237280..
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 202 voip
description *** Inbound M12 *** 01223506701
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 01223506701
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 210 voip
description *** Outbound M12 ***
translation-profile outgoing PSTN-outgoing
destination-pattern +...T
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 211 voip
description *** Outbound ISDN for SRST and emergency ***
translation-profile outgoing PSTN-outgoing
destination-pattern 9.T
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 212 voip
description *** Outbound ISDN for emergency ***
translation-profile outgoing PSTN-outgoing
destination-pattern 11[02]
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
!
dial-peer voice 2000 voip
description *** Outbound to CUCM Primary ***
preference 1
destination-pattern 542....
session protocol sipv2
session target ipv4:152.63.1.19
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
!
dial-peer voice 2001 voip
description *** Outbound to CUCM Secondary ***
preference 2
destination-pattern 542....
session protocol sipv2
session target ipv4:152.63.1.100
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
!
dial-peer voice 2002 voip
description *** Outbound to CUCM Teritiary ***
preference 3
destination-pattern 542....
session protocol sipv2
session target ipv4:172.27.210.5
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
!
dial-peer voice 999010 pots
service stcapp
port 0/1/0
!
dial-peer voice 999011 pots
service stcapp
port 0/1/1
!
dial-peer voice 999012 pots
service stcapp
port 0/1/2
!
dial-peer voice 999013 pots
service stcapp
port 0/1/3
!
!
sip-ua
no remote-party-id
!
!
!
gatekeeper
shutdown
!
!
call-manager-fallback
secondary-dialtone 9
max-conferences 4 gain -6
transfer-system full-consult
ip source-address 10.198.2.9 port 2000
max-ephones 110
max-dn 400 dual-line no-reg
translation-profile incoming SRST-incoming
moh flash:/moh/Panjo.ulaw.wav
multicast moh 239.1.1.1 port 16384 route 10.198.2.9
time-zone 22
time-format 24
date-format dd-mm-yy
!
!
!
line con 0
login local
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 131
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
session-timeout 60
exec-timeout 60 0
privilege level 15
login local
transport input all
line vty 5 15
session-timeout 60
exec-timeout 60 0
privilege level 15
login local
transport input all
!
scheduler allocate 20000 1000
ntp server 10.1.30.1
end
eucamvgw01#
Sh SCCP
-----------------------------------------------------------------------------------------------
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.03.03 17:57:44 =~=~=~=~=~=~=~=~=~=~=~=
SCCP Admin State: UP
Gateway Local Interface: GigabitEthernet0/0
IPv4 Address: 10.198.2.9
Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 10.198.2.9, Port Number: 2000
Priority: 3, Version: 7.0, Identifier: 3
Call Manager: 152.63.1.19, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 4
Trustpoint: N/A
Call Manager: 152.63.1.100, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 5
Trustpoint: N/A
Call Manager: 172.27.210.5, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 6
Trustpoint: N/A
MTP Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1000
Reported Max Streams: 400, Reported Max OOS Streams: 0
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
Transcoding Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1001
Reported Max Streams: 36, Reported Max OOS Streams: 0
Supported Codec: ilbc, Maximum Packetization Period: 120
Supported Codec: g722r64, Maximum Packetization Period: 30
Supported Codec: g729br8, Maximum Packetization Period: 60
Supported Codec: g729r8, Maximum Packetization Period: 60
Supported Codec: gsmamr-nb, Maximum Packetization Period: 60
Supported Codec: pass-thru, Maximum Packetization Period: N/A
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: g729ar8, Maximum Packetization Period: 60
Supported Codec: g729abr8, Maximum Packetization Period: 60
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
Conferencing Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1002
Reported Max Streams: 16, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: g729ar8, Maximum Packetization Period: 60
Supported Codec: g729abr8, Maximum Packetization Period: 60
Supported Codec: g729r8, Maximum Packetization Period: 60
Supported Codec: g729br8, Maximum Packetization Period: 60
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070080
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070081
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070082
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070083
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
eucamvgw01#
03-03-2014 07:36 AM
Hi Siva
Which VGW this config is of? Close to Phone A or Phone B. Do you have access to both the VGW? Please share the configuration of the second VGW as well alongwith:-
"Debug VOIP CCAPI inout" from both VGW for the failed call.
- Basant
03-03-2014 08:18 AM
HI Basant,
The provided logs are from Phone A Gateway, unfortunately i could not take Phone B gateway logs
Below are logs out put of debug voip ccapi inout
Source extension is 5431414 -- Conference station (7937)
Destination extension is 5591555
---------------------------------------------------------------------------------------------------------------------------------
*Mar 3 16:25:41.232: cc_api_get_xcode_stream : 4819
*Mar 3 16:25:41.232: //7392/2AF4E1358AC9/CCAPI/cc_api_bridge_drop_done:
Conference Id=0xB61, Source Interface=0x32A78384, Source Call Id=7392,
Destination Call Id=7391, Disposition=0x0, Tag=0x0
*Mar 3 16:25:41.232: //7391/2AF4E1358AC9/CCAPI/cc_generic_bridge_done:
Conference Id=0xB61, Source Interface=0x32A78384, Source Call Id=7392,
Destination Call Id=7391, Disposition=0x0, Tag=0x0
*Mar 3 16:25:41.232: //7391/2AF4E1358AC9/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
*Mar 3 16:25:41.232: //7391/2AF4E1358AC9/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Mar 3 16:25:41.232: //7392/2AF4E1358AC9/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Mar 3 16:25:41.232: //7392/2AF4E1358AC9/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Mar 3 16:25:41.232: //7391/2AF4E1358AC9/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x32A78384, Tag=0x0, Call Id=7391,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Mar 3 16:25:41.232: //7391/2AF4E1358AC9/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Mar 3 16:25:41.232: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 3 16:25:41.232: :cc_free_feature_vsa freeing 2C60ED90
*Mar 3 16:25:41.232: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 3 16:25:41.232: vsacount in free is 1
*Mar 3 16:25:41.396: //7392/2AF4E1358AC9/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x32A78384, Tag=0x0, Call Id=7392,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Mar 3 16:25:41.400: //7392/2AF4E1358AC9/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Mar 3 16:25:41.400: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 3 16:25:41.400: :cc_free_feature_vsa freeing 2C60F650
*Mar 3 16:25:41.400: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 3 16:25:41.400: vsacount in free is 0
*Mar 3 16:25:56.064: //-1/B93687000000/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=5431414
----- ccCallInfo IE subfields -----
cisco-ani=5431414
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=5591555
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
*Mar 3 16:25:56.064: //-1/B93687000000/CCAPI/cc_api_call_setup_ind_common:
Interface=0x32A78384, Call Info(
Calling Number=5431414,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=5591555(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=7393
*Mar 3 16:25:56.064: //-1/B93687000000/CCAPI/ccCheckClipClir:
In: Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Mar 3 16:25:56.064: //-1/B93687000000/CCAPI/ccCheckClipClir:
Out: Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Mar 3 16:25:56.064: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.064: :cc_get_feature_vsa malloc success
*Mar 3 16:25:56.064: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.064: cc_get_feature_vsa count is 1
*Mar 3 16:25:56.064: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.064: :FEATURE_VSA attributes are: feature_name:0,feature_time:744552024,feature_id:7018
*Mar 3 16:25:56.064: //7393/B93687000000/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=5591555(TON=Unknown, NPI=Unknown))
*Mar 3 16:25:56.064: //7393/B93687000000/CCAPI/cc_process_call_setup_ind:
Event=0x344F9BD0
*Mar 3 16:25:56.064: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 5591555
*Mar 3 16:25:56.064: //7393/B93687000000/CCAPI/ccCallSetContext:
Context=0x2ADEE544
*Mar 3 16:25:56.064: //7393/B93687000000/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 7393 with tag 100 to app "_ManagedAppProcess_Default"
*Mar 3 16:25:56.064: //7393/B93687000000/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=520, Params=0x2ADF0E74, Progress Indication=NULL(0)
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccCheckClipClir:
In: Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccCheckClipClir:
Out: Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccCallSetupRequest:
Destination Pattern=5[0-35-9]....., Called Number=5591555, Digit Strip=FALSE
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccCallSetupRequest:
Calling Number=5431414(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=5591555(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=Board Room
Account Number=5431414, Final Destination Flag=TRUE,
Guid=B9368700-0001-0000-0000-78CF13013F98, Outgoing Dial-peer=520
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=5431414
----- ccCallInfo IE subfields -----
cisco-ani=5431414
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=5591555
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x32A78384, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=5431414,(Calling Name=Board Room)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=5591555(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=520, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Mar 3 16:25:56.068: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.068: :cc_get_feature_vsa malloc success
*Mar 3 16:25:56.068: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.068: cc_get_feature_vsa count is 2
*Mar 3 16:25:56.068: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 3 16:25:56.068: :FEATURE_VSA attributes are: feature_name:0,feature_time:744549784,feature_id:7019
*Mar 3 16:25:56.068: //7394/B93687000000/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Mar 3 16:25:56.068: //7394/B93687000000/CCAPI/ccCallSetContext:
Context=0x2ADF0E24
*Mar 3 16:25:56.068: //7393/B93687000000/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=520
*Mar 3 16:25:56.068: //7394/B93687000000/CCAPI/cc_api_call_proceeding:
Interface=0x32A78384, Progress Indication=NULL(0)
*Mar 3 16:25:56.904: //7394/B93687000000/CCAPI/cc_api_call_alert:
Interface=0x32A78384, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
*Mar 3 16:25:56.904: //7394/B93687000000/CCAPI/cc_api_call_alert:
Call Entry(Retry Count=0, Responsed=TRUE)
*Mar 3 16:25:56.904: //7393/B93687000000/CCAPI/ccCallAlert:
Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
*Mar 3 16:25:56.904: //7393/B93687000000/CCAPI/ccCallAlert:
Call Entry(Responsed=TRUE, Alert Sent=TRUE)
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_caps_ind:
Destination Interface=0x0, Destination Call Id=-1, Source Call Id=7394,
Caps(Codec=0x800, Fax Rate=0x2, Fax Version:=0, Vad=0x2,
Modem=0x0, Codec Bytes=20, Signal Type=2)
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/cc_api_caps_ack:
Destination Interface=0x0, Destination Call Id=7394, Source Call Id=7393,
Caps(Codec=g711alaw(0x2), Fax Rate=FAX_RATE_VOICE(0x2), Fax Version:=0, Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=9286)
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/cc_api_caps_ack:
Destination Interface=0x0, Destination Call Id=7394, Source Call Id=7393,
Caps(Codec=g711alaw(0x2), Fax Rate=FAX_RATE_VOICE(0x2), Fax Version:=0, Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=9286)
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_event_indication:
Event=177, Call Id=7394
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_event_indication:
Event Is Sent To Conferenced SPI(s) Directly
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_call_connected:
Interface=0x32A78384, Data Bitmask=0x1, Progress Indication=NULL(0),
Connection Handle=0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/cc_api_event_indication:
Event=188, Call Id=7393
*Mar 3 16:26:05.788: //7393/B93687000000/CCAPI/cc_api_event_indication:
Event Is Sent To Conferenced SPI(s) Directly
*Mar 3 16:26:05.788: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.788: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.788: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccConferenceCreate:
(confID=0xFFFFFFFF, callID1=0x1CE1, gcid=54C1877A-A22711E3-8AD2FFA6-C7150D9B, tag=0x0)
*Mar 3 16:26:05.792: //7394/B93687000000/CCAPI/ccConferenceCreate:
(confID=0xFFFFFFFF, callID2=0x1CE2, gcid=54C1877A-A22711E3-8AD2FFA6-C7150D9B, tag=0x0)
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccConferenceCreate:
Conference Id=0xFFFFFFFF, Call Id1=7393, Call Id2=7394, Tag=0x0
*Mar 3 16:26:05.792: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccConferenceCreate:
*Mar 3 16:26:05.792: ccConferenceCreate: ret1=0, codecMask1=2048, bytes1=20, negot1=0, dtmf1=6
ret2=0, codecMask2=2048, bytes2=20, negot2=1, dtmf2=6,
tx_dynamic_pt1=0, rx_dynamic_pt1=0, codec_mode1=0, params_bitmap1 =0
tx_dynamic_pt2=18, rx_dynamic_pt2=18, codec_mode2=0, params_bitmap2 =0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.792: //7394/B93687000000/CCAPI/ccGetMediaClassTag:
media class tag 0
*Mar 3 16:26:05.792: //7394/B93687000000/CCAPI/ccSetMediaclassIp2ipTags:
media class tags set: NR 0, ASP 0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.792: //7394/B93687000000/CCAPI/ccGet_xc_nr_asp_info:
media class tags: NR 0, ASP 0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccConferenceCreate:
delay media to slow start case, codec negotation is not done
*Mar 3 16:26:05.792: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7393/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/cc_api_bridge_done:
Conference Id=0xB62, Source Interface=0x32A78384, Source Call Id=7393,
Destination Call Id=7394, Disposition=0x0, Tag=0x0
*Mar 3 16:26:05.792: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7394/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 3 16:26:05.792: cc_api_get_xcode_stream : 4819
*Mar 3 16:26:05.792: //7394/B93687000000/CCAPI/cc_api_bridge_done:
Conference Id=0xB62, Source Interface=0x32A78384, Source Call Id=7394,
Destination Call Id=7393, Disposition=0x0, Tag=0x0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/cc_generic_bridge_done:
Conference Id=0xB62, Source Interface=0x32A78384, Source Call Id=7394,
Destination Call Id=7393, Disposition=0x0, Tag=0x0
*Mar 3 16:26:05.792: //7393/B93687000000/CCAPI/ccConferenceCreate:
Call
03-04-2014 07:52 AM
Hi Siva
From the Debug, we could find:-
A. Incoming Dial-peer used for this call is 100 and Outbound is 520.
B. Codec=g711alaw(0x2) is selected as preferred codec for this GW.
Voice class codec applied on DP 100:-
voice class codec 10
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 ilbc
codec preference 4 g729r8
codec preference 5 g729br8
Voice class codec applied on DP 520:-
voice class codec 20
codec preference 1 g729br8
codec preference 2 g729r8
I see the transcoder configured on this GW (XCODE_UK_CAM_02) has support for G711alaw codec however we need to ensure this xcoder is accessible to MRGL/MRG of the 7937 calling phone and SIP Trunk to this VGW.
As a test, you can try adding "codec g711alaw" as preference 1 under "voice class codec 20" and see if it bypasses the Xcoder need however it would only help if the Phone B VGW is also negotiating the same codec.
Logs from Phone B VGW would help further.
- Basant
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