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Callmanager 5 unexpected down

jechoi
Level 1
Level 1

Hi all,

CAn anyone interpret these logs on CCM down of the callmanager publisher and need to determine if crash or due to other reason as to why the ccm 5 got:

Mar 7, 10:05:53, igcmgr-16F-01, Info, logger, Wed Mar 07 100553 MYT 2007MAService@ce1143 MonitorThreadhandleConnectionException ErrorCode is -908

Mar 7, 10:05:53, igcmgr-16F-01, Info, logger, Going to primary down mode!

Mar 7, 10:05:53, igcmgr-16F-01, Info, logger, Wed Mar 07 100553 MYT 2007MAService@ce1143 MonitorThreadGeneral SQL failure

As per my interpretation, it seems that we have a problem with the database. Please do correct me if i am wrong.

Anyway to troubleshoot this? I check cco and it seems the docs on ccm5 is very limited or shall i say lacking since it is new.

attached is the log file:

Thanks!

1 Reply 1

vmoopeung
Level 5
Level 5

This could be due to Jave exception. try reinstalling the database