CallManager 7.1 Administration Not Working

[dtom]

We are running CallManager Administration 7.1.5 on IE 11.  All of a sudden, it stopped working.  We can get to the "splash" screen (http://10.223.6.3) but when we select Cisco CallManager Administraiton, we get a page cannot be displayed screen (https://10.223.6.3:8443/ccmadmin/showHome.do).  Any ideas here?

[Deepak Mehta]

Check the tomcat service status on CLI, you can try restart the tomcat services from the CLI mode.

utils service restart Cisco Tomcat

[dtom]

It seems like the issue is with IE.  The version on my computer is:

ie 11.0.10240.16942
Update Versions 11.0.32

However, this is the version on another computer that works:

ie 11.0.9600.18230
Update Versions 11.0.29

Any thoughts?

[Deepak Mehta]

Yes , i believe you have found this urself, i was assuming no user is able to access the webpage.

You can change the IE mode/engine when you press F12 and use computer icon with emulate mode to emulate previous versions.You can try other browsers as well to see if it works .