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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Callmanager cluster backup question ?

Hi all

I have installed two callmanager on vmware , all phone register to subscrber ,publisher is standby . then i create new cipc callmanger group device pool date/time group  and make a testing for callmanager backup, restart subscriber  but the phone can not register to publisher and i haven't sow cm2 is standby in device configuration on cipc. what question or incorrect  config in callmanager ?

The callmanager release 7.1.5  and using demo license

cluster is ok between callmanager

device pool is configred applied on phones

date/time group configred

location and phsical localtion is ok

any one encountered similar problems ?

thx

harvey

4 REPLIES 4

Callmanager cluster backup question ?

Hi

Verify that:

1) You have activated the CallManager service in 'Service Activation' on the publisher and the subscriber.

2) You have configured a CallManager Group that contains the subscriber, then the publisher. Assign this CallManager group to the device pool you are using.

3) If you are using names for the servers (in System/Servers in CCMAdmin), then ensure that the names are resolvable via DNS by the phones. Better yet, change the names (in System/Servers) to IP addresses and reset all the phones.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Beginner

Re: Callmanager cluster backup question ?

Hi Thanks and I resolved question.

No Dns server on network for cucm and I changed hostname to ip address .

Yun Zhang

Network Engineer

Logicalis Shanghai Ltd

7x24 800 819 7779

t +86 21 6163 9051*616

f +86 21 6163 9080

m +86 1376 1440 399

<> www.ap.logicalis.com

A Logicalis Group Company

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Hall of Fame Cisco Employee

Callmanager cluster backup question ?

Do you see the 2 servers under the device config in the CIPC???

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Beginner

Re: Callmanager cluster backup question ?

Yes

Yun Zhang

Network Engineer

Logicalis Shanghai Ltd

7x24 800 819 7779

t +86 21 6163 9051*616

f +86 21 6163 9080

m +86 1376 1440 399

<> www.ap.logicalis.com

A Logicalis Group Company

Technology and business working together as one.

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