CallManager Express Version 7 unable to transfer to PSTN

[fuhrersk8]

                   Hello guys!

     I have a client with a CME version 7; everything works as intended except when a caller from the PSTN place a call and gets answered, if the internal user tries to transfer this call to another number in the PSTN (external number), after pressing transfer and dials 9 for external calling it gets reorder quickly and gets the message that the call cannot be dial as intended.

What should I be looking for in this scenario?

Thanks in advanced!

[Ayodeji Okanlawon · Accepted solution]

Check that you have your transfer pattern set to allow this..eg

transfer-pattern 9T

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[fuhrersk8]

Excellent! Thanks for the reply.