callmanager licence registration tool query

[norm.trees]

Hi, I have two new callmanagers (one publisher & one subcriber & 320 device licences.)

I have tried submitting the publisher pak & its mac address.

However, I dont seem to have the option to submit the second pak for the scubscriber & the 320 phone licenses as per the following guide

http://cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080530f9b.html#wp1049680

I dont want hit enter on what appears to be final submit, incase this just generates the publisher license only & does not give any further options to submit the subscriber & the 320 device licenses.

hope someone can advise.

Thanks

[Rob Huffman · Accepted solution]

Hi Norm,

You will only need to submit the Pak and Mac address for the Publisher (as it is the License Manager) and you should be good to go :) Have a look;

The Node License Manager is the Publisher so it is the MAC Address that you provide for any licensing additions/requirements;

Licenses are generated for requested Cisco CallManager nodes (servers in a Cisco CallManager cluster - with seats) and the phones that are associated with those nodes.

Uploading a License file

Use the following procedure to upload a license file to the Cisco CallManager server with the matching MAC address that is provided when requesting for a license file. For information about obtaining a license file see the "Obtaining a License File" section. The Cisco CallManager server where the license file is loaded takes on the functionality of the license manager.

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***Note - Upload the license file only on the first node of Cisco CallManager cluster.

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Procedure

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Step 1 Choose System > License > Upload License File.

The License File Upload window displays.

Step 2 The Existing License Files drop-down list box displays the license files that are already uploaded to the server.

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Note Click View File to view the file content of any existing files.

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Step 3 To choose a new license file to upload, click Upload License File.

The Upload File pop-up window displays.

Step 4 Browse and choose a license file to upload to the server.

Step 5 Click Upload License File.

After the upload process is complete, the Upload Result file displays.

Step 6 Click Close.

Step 7 In the License File Upload window, the status of the uploaded file displays.

From this good doc:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080530f9b.html

The Cisco CallManager server where the license file is loaded, assumes the functionality of a license manager.

The license manager serves as the logical component that keeps track of the licenses that the customer purchases and the licenses that customer uses. It refers to the processes that control the checkin and checkout of the licenses. It keeps track of the number of license units that are required for each phone type. The license manager has responsibility for issuing and reclaiming licenses, and detecting whether there is an overdraft of licenses.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080531ebb.html#wp49438

Hope this helps!

Rob

PS: I was working with someone here last week who successfully used this same method.

[mchandak · Accepted solution]

Well, when you submit the request, for a Subscriber, you would need a Node License. So the Device Unit License, even if it is only generated for the Publisher, that should be fine.

An alternative that you can use is send an email to licensing@cisco.com (This will open a TAC Service Request with Licensing Team) along with the PAK and MAC Address of the Publisher along with information about the number of Subscribers you have.

Hope this helps

[norm.trees]

Thanks very much for your help!!!

[norm.trees]

Thanks very much for your help!!!