Solved: CallManager/Unity Connection 8.5 to Version 9.X

anwar ahmed · ‎08-01-2013

Hi All

I am planning to upgrade following components and need help.

Q1: Do we need COP file installation for both upgrade

Q2: Do we need to apply license after upgrade version 9

Thnaks in advance

Jaime Valencia · ‎08-01-2013

1) yes, covered in the RNs for both products, you need to read them before proceeding with the upgrade.

2) Any PAKS you have, you need to install before the upgrade.

GLO (licensing) will assist on getting the DLUs into user licenses for 9.X

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Jaime Valencia · ‎08-01-2013

1) yes, covered in the RNs for both products, you need to read them before proceeding with the upgrade.

2) Any PAKS you have, you need to install before the upgrade.

GLO (licensing) will assist on getting the DLUs into user licenses for 9.X

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

anwar ahmed · ‎08-01-2013

Thanks Jamie,

Is there any suggestion or advise.

Q1: Can I upgrade CallManager to version 9 and Unity stay at current version 8.5 until next maintenance window.

Jaime Valencia · ‎08-01-2013

Yes, you can upgrade them at different times.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate