01-21-2025 08:59 AM
Hi Teams
I have problem in my office DID, keep getting calls from a particular number. Below is the user complaint.
This number 860-273-9969 Keeps calling me - it says its Aetna - But when i try to answer no one speaks and then immediately hangs up never leaves a message
is there any way to block this number through call manager? we are using cucm 14.x
immediate solution is appreciated.
Regards
Esa
Solved! Go to Solution.
01-22-2025 06:57 PM
01-21-2025 09:13 AM
Have a look at this article. Blocking Inbound calls to Cisco Unified Communications Manager based on Caller ID
01-22-2025 06:57 PM
Thank you Roger for the useful Link for the issue
Regards
Esa
01-22-2025 09:27 PM - edited 01-23-2025 10:04 PM
You’re welcome. How come you selected your response as the solution to your question?
If you did that by mistake please update this by deselecting your reply as the solution and select my response for this.
01-21-2025 09:38 AM
You can also block calls based on ANI at Voice Gateway Level. Please see below post:
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide