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calls going straight to voicemail phone does not ring

My desk phone is not ringing but going straight to voicemail. How do I stop it doing this. I want to answer my calls. details of phonedetails of phone

4 Replies 4

Sounds like you have call forward all enabled. If you look at the display of your phone what does it say on it?



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It appears that “Call Forward All” to voicemail has been enabled for this extension. This causes the phone not to ring and sends calls directly to voicemail.



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@Nithin Eluvathingal I think the OP is using 3:rd party call control, not CM.



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Thanks @Roger Kallberg  i didnt notice that.



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