cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
648
Views
0
Helpful
1
Replies

Calls Recorder Asterisk with CUCM 6.1.2

sat.datos.mdtel
Level 1
Level 1

I have a CUCM with release 6.1.2.1002-1. I also have a calls recorder (Asterisk).

I did a trunk betweeen my CUCM 6.1.2.1002-1and Asterisk. I configured on CUCM the monitoring and recording feature.

For that I configured a recording profile and I enabled the in Cisco IP Phones and on the lines (DN) I configured the Recording Option, Recording Profile and the Monitoring Calling Search Space.

The recording of calls works fine but I have a problem. When I have incoming calls from PSTN I can not see the original calling number and when I do outgoing calls to the PSTN I can not see the called number.

Someone can help me, please?

1 Reply 1

cahyobarokah1
Level 1
Level 1

Hi guys, can you share to me how to configure that recording ? i want to the CUCM recording will be save on asterisk server.

thanks 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: