I am facing a strange Problem with Huntgroups which are containing only CSF (Client Services Framework) devices.
The huntpilot is configured to forward calls on busy and no Answer to a voicemail-Pilot. Which is working when at least one csf device is registered. It does not work when no csf device is registered. Then a call for the Huntgroup is silently dropped. No busy tone or announcement.
We are using CUCM Version 10.5.2 SU2.
Any Hints are welcome!
Regards,
Robert
Solved! Go to Solution.
Hi Robert,
It is a bug that you are running into:
https://tools.cisco.com/bugsearch/bug/CSCuv40352/?reffering_site=dumpcr
Hi Robert,
It is a bug that you are running into:
https://tools.cisco.com/bugsearch/bug/CSCuv40352/?reffering_site=dumpcr
Hi Manish,
thanks for the Info!
It seems that there is another Workarond for this Problem (depends on the use case): Enable Call Queuing under the Hunt-Pilot and enable the setting "Route the call to this destination".
/Robert
Hi Robert,
Yes, that should work if the call algorithm fits your requirement.
Manish