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juan.hinojosa89
Beginner

Calls to third party sip device

Hi 

We have a telepresence third party (Polycom) device registered to cucm. The status is registered, it can make calls to other phones in the cluster, but it cannot receive calls. When any device (also registered to the same cluster) try to call this Polycom device, a reorder tone it's present. I verified the CSS and Partitions from DNA and it is ok. We made a captures from the cucm and we saw the following (I attached some screenshots):

cucm -> 10.133.8.81

dn:2307 (jabber) -> 10.133.2.133

dn:2350 (Polycom) -> 10.133.2.181

 

Thank you

 

 

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