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5
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Can Cisco CM log or alert me when a user puts a line on call forward all?

dtsao
Level 1
Level 1

I have a need to know when a line has been forwarded to another line.  Is there a record of this in CM or can I be alerted when this event occurs?  Thank you.

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

It's only shown in the CUCM traces, AFAIK there's no way to get an alert of this.

HTH

java

if this helps, please rate

Brian Meade
Level 7
Level 7

Not an alert but you can pull down the callforwarddynamic table contents: https://supportforums.cisco.com/discussion/11629006/report-call-forward-all-cucm-715

 

You could automate this and check for changes to then push an alert via a script.

When you're planning to develope a script eg you should take a look at the AXL notifications (CUCM 10.x+)

https://developer.cisco.com/site/collaboration/management/axl/learn/how-to/add-cnf-to-application.gsp

 

Very cool, didn't know about that new feature.

Just tested a bit with this new feature with CUCM 10.0.1.10000-24.
Unfortunately changing cfa doesn't log a change. changing eg description does log a change in this version.

You could still use AXL to frequently send a getLine request and check the cfa setting.