04-26-2012 12:31 PM - edited 03-16-2019 10:51 AM
We migrating from Nortel to Cisco and our IVR hoks to the nortel using a line side t1 card. This card basically provides 24 analog ports to the ivr over a t1 connection. I was thinking we could set up a router with a cas t1 and program all the ports for fxs. Not sure if we can do this with mgcp or if it has t be h.323. But the big think we are wondering is will the fxs ports on a t1 support a hookflash transfer like the nortel analog do?
05-14-2012 12:43 PM
Gene- did you get an answer to this question? thank you.
05-14-2012 09:42 PM
Yes that is possible and the hookflash transfer should work too.
However the best approach is to migrate the IVR also, for example to Cisco Unity Express.
05-15-2012 06:58 AM
The IVR is a telebanking IVR for a Credit Union. Cyberbranch by Symitar, so it would have to be upgraded. Today, it is an option to transfer to the telebanking system off of a Nortel CallPilot voicemail system. We are migrating them to a Cisco platform and need this function off of the auto attendant.
Do you have any white papers on how to set up the Cisco as a line side T1 interface just in case the Telebanking system can't handle any other interface without drastic upgrades and expense?
Thank you in advance.
Terri Aniot
05-15-2012 07:45 AM
I'm not sure about whitepapers.
Integration with legacy system is never easy and I'd recommend you engage a reputable consultant ot UC certified Cisco partner for the job.
11-10-2015 01:25 PM
Gene,
Did you ever get this resolved? I have a need to replicate a Nortel line side T1 for a short period of time until a replacement IVR can be installed.
11-10-2015 01:59 PM
No the hook flash seemed to be a long shot. The ended up going with a SIP IVR.
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