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Cisco Community Designated VIP Class of 2020

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Beginner

Can't add 794X firmware to CUCME

I am trying to add firmware to a 2811 with an IOS of 12.4(13r)T11. I uploaded all the firmware files, but when I enter telephony-service, and type "load" and the model type (7945), I get an error. When I execute a "load ?", I only show the phone models 12SP, 7902, 7905, 7910, 7912, 7914, 7920, 7935, 7936, 7960-7940, 7970, 7971, and ATA.

How can I make the CUCME recognize newer phones? Is there a specific file I can update without rebooting to upgrade the IOS?

This would be preferred.

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Hall of Fame Master

Can't add 794X firmware to CUCME

You need to update IOS. What are you using is very, very old.

Enthusiast

Can't add 794X firmware to CUCME

The support for newer phones models is provisioned by a newer version of IOS. As new phone models come in, newer versions of IOS would need to be provisioned on the CME router.

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