Hi, for the love of god, could someone help me with this? I've inherited a retired person's phone. I can't log in to amend the address book and the last time I set up a Cisco phone I could do it from my pc, but the web address I have for that no longer works. Of course. It doesn't matter what I Google, I get no useful information and I can't even reset the thing. I have the side panel with two pages and there's people in it that haven't worked her for 10 years. One piece of useless information said to unplug the phone (can't get the leads out) and press buttons blah blah blah. I'm in Australia and I really don't know who to contact, the self ports no longer exist, it seems. Any clues, please?