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CAN'T OPEN CUCM ADMINISTRATION PAGE CUCM 6.1 BE

alberto.orden
Beginner
Beginner

Hi to all,

I can not open the administrator page

http://172.16.3.2/ and display the page but when I link to manager administrator displays the error IE can not show the web page.

Can connect by ssh to console.

We restart the CUCM

Need some help.

Best regards

Alberto

3 REPLIES 3

nwkotze
Beginner
Beginner

ssh onto CUCM look at which service's is down and manually start the downed services. I bet the Tomcat service is stopped.

Nico

Hi Nwkotze,

I ssh onto CUCM and the Tomcat service is started, we also rebooted the server.

Best regards,

Alberto

Hi to all,

I use the utils diagnose test and this is the result.

Starting diagnostic test(s)

===========================

test - disk_space : Passed (available: 35038 MB, used: 6928 MB)

skip - disk_files : This module must be run directly and off hours

test - service_manager : Passed

test - tomcat : Error: tomcat keystore corrupted Please use remote account to login and do

"/root/.security/tomcat/gen_tomcat_selfsigned.sh"

Best regards,

Alberto

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