Can't Register Cisco IP Phone 8845 with CUCM

[Imran Irshad]

Dear Experts,

We have installed Cisco  Cisco Unified CM Administration System version: 10.5.1.10000-7 and connected  to 7841, 7960.

Recently we got some Cisco IP Phone 8845 but we can't able to see 8845 in listed phone.

Kindly advise. 

Regards,

Imran Ali 

[Aman Soi]

Hi Ali,

As per datasheet, you need to have minimum CUCM 10.5.2

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-c78-734730.pdf

You need to do a minor upgrade of CUCM.

regds,

aman

[Chris Deren]

Aman is correct (+5). 10.5.2 is minimum version for 10.5 train to support these, plus you may need a device pack to allow addition of these models.

[YANNICK NGOY]

Hi Imran;

Did you tried the fast-track method?

Best regards.