Can we lower the volume of the tone on hold?

[pascal.beauregard]

In a call manager system that does not use moh when you put a caller on hold you get a tone. We had a complaint that the tone is too loud. We would like to know which wave file is the "on hold tone".

[gogasca]

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K21158879