cancellation IVR & auto attend in cucm 10.5

[Mohamed Abdullah]

HI,

i have CUCM ver 10.5 and unity vr 10.5 their is an IVR msg & auto attend i need to cancel them 

any help to do that 

i try from call management in CUC and call handler and cant cancel it  

[Nithin Eluvathingal]

Disable callforwaring to voicemail for AA extension on CUCM. 

[Mohamed Abdullah]

@Nithin Eluvathingal 

the Auto attend work to calls from outside, is this will solve it 

[Nithin Eluvathingal]

your requirement is to cancel the AA am I correct ?

[Mohamed Abdullah]

@Nithin Eluvathingal 

i have 4 FXO line when call any one of them you hear AA message. I need the call go direct to extension without any AA message

[Nithin Eluvathingal]

you might have configured connection plar pointing to the AA number. remove callforwrding to vm from this extension and assign it to user  phone. 

other way is u can change the PLAR configuration to your desired  extension number.