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Cannot Access Device information Screen

dtom
Level 1
Level 1

We are running CUCM 11.0. When we access the IPv4 address of a SCCP device from CallManager we get the Device Information screen of the phone.  But when we access the IPv4 address of  SIP device we get "This page cannot displayed".  What are we missing?

1 Accepted Solution

Accepted Solutions

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi,

Please make sure you have "Web Access" enabled under "Product Specific Configuration Layout" on Phone Configuration Page.

Thanks,

Vaijanath S.

Please rate if this is helpful.

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

View solution in original post

2 Replies 2

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi,

Please make sure you have "Web Access" enabled under "Product Specific Configuration Layout" on Phone Configuration Page.

Thanks,

Vaijanath S.

Please rate if this is helpful.

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

That was it.  Thanks.