Cannot add Ip phone 8831 in CUCM

[Filipe Viana]

Try add the phone 8831 but cannot see in my CUCM.  

I have this version:

                     CUCM 9.1.1.20000-5

Phones are registering as SCCP, I have uploaded the pack cmterm-devicepack9.1.2.13080-1.cop​.sgn, but it gives me the next error:

Major, minor and maintenance version numbers obteined from the name do NOT match those of the current version.

any idea?

[tonyperla]

Hi Filipe,

Since you are running CUCM 9.1.1 and the device pack you are trying to use is for 9.1.2, the message you are receiving is understandable.  You may want to try a device pack for CUCM 9.1.1, for example - cmterm-devicepack9.1.1.21033-4.cop.sgn

Hope this helps

Tony

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[Jaime Valencia]

Upgrade to 9.1(2), then apply the latest DevPack

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix_chapter_00.html