There can be a number of different reasons for why this fails. The first thing I would do is to do a DNA to see what the CM thinks should happen when the call is made. If that comes back as it should route the call look at the gateway that is supposed to handle the call to see if it does get the call. If it does then the next thing to check is what happens to the call in the gateway. Depending upon what type of connection you have with PSTN there would be different debugs that you’d need to activate in parallel. For ISDN use theses two, debug voip ccapi inout and debug isdn q931, for SIP use debug voip ccapi inout and debug ccsip message. Post the output from these if you need help interpreting the information.
For what reason do you recommend to use no logging monitor? With this you would not get any output to the terminal session if wanted to see what happens in real time, you’d have to do the test and then check whether something resulted in the log buffer. Although working, it might not be the most practical way of checking.
If you want help with this it doesn’t help if you simply repeat what you originally posted. Please follow the advice given and if applicable provide the asked for output. Without this we cannot help you.
